FAQ

Do I need to create an account to make a purchase?
You do not need to create a personal account to purchase an item on ottaviano.shop

How do I purchase a product?
To purchase a product, select it from the catalog and add it to your "shopping bag". From there, you can continue browsing the site to add other items or proceed directly to checkout.

How can I know if my order was successful?
Once you click "Confirm order" at the end of the checkout process, you will receive an email confirming that your order has been registered.

What are the shipping costs and delivery times?
Shipping costs will be calculated at checkout based on standard or express options.

How can I track my order shipment?
When your order is handed over to the courier, you will receive an email containing the tracking number and instructions to monitor its progress.

Ottaviano.shop provides several completely secure payment methods, such as: Credit card (Visa, Maestro, Mastercard, Postepay), PayPal, Bank transfer (by sending an email to info@ottaviano.shop)